Terms of Use
AU Ventures LLC
Effective Date: November 17, 2025
⚠️Important Legal Notice
This is a home-based kitchen business. By using our services, you acknowledge and accept all risks associated with consuming food prepared in a home kitchen environment. Please read these terms carefully, especially sections regarding liability and food safety.
Acceptance of Terms
Welcome to Cafe Kolkata, operated by AU Ventures LLC. By accessing our website, placing orders, or using our services, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and AU Ventures LLC.
Description of Services
Cafe Kolkata operates as a home-based/cloud kitchen business providing authentic Bengali cuisine. We prepare food in a residential kitchen setting and offer delivery services to customers within our service area.
All food items are prepared fresh to order using traditional recipes and quality ingredients.
⚠️Home Kitchen Disclaimer
IMPORTANT: Our kitchen operates from a residential location and is not a commercially licensed restaurant facility. By placing an order, you acknowledge and accept that:
• Food is prepared in a home kitchen environment
• The kitchen may not be subject to commercial food service inspections
• You assume all risks associated with consuming food prepared in a home kitchen setting
⚠️Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• AU Ventures LLC, Urmi, and Cafe Kolkata SHALL NOT BE LIABLE for any illness, allergic reaction, food poisoning, or any other health issues that may arise from consuming our food products.
• You acknowledge that you are solely responsible for informing us of any food allergies, dietary restrictions, or health conditions before placing an order.
• We make reasonable efforts to accommodate dietary restrictions and allergies, but we CANNOT GUARANTEE that our food is free from allergens or suitable for all dietary needs.
• By placing an order, you WAIVE any claims against AU Ventures LLC, its owners, employees, and representatives for any damages, injuries, or losses arising from the consumption of our food.
⚠️Food Safety and Quality
While we take great care in food preparation and handling:
• We cannot guarantee that our products are completely free from allergens, as ingredients are prepared in a shared kitchen environment
• Cross-contamination may occur despite our best efforts
• Spice levels and taste may vary based on individual preparation
• Food should be consumed within recommended timeframes for safety and quality
• Customers are responsible for proper storage and reheating of delivered food
⚠️Allergies and Dietary Restrictions
It is YOUR RESPONSIBILITY to:
• Inform us of any food allergies or dietary restrictions when placing an order
• Ask questions about ingredients if you have concerns
• Make informed decisions about whether our food is suitable for your dietary needs
• Seek medical advice if you have severe food allergies or health conditions
We will make reasonable efforts to accommodate requests, but we cannot guarantee allergen-free food preparation.
Order Placement and Acceptance
• Orders can be placed via WhatsApp, phone, or other specified channels
• We reserve the right to accept or reject any order at our sole discretion
• Order confirmation does not guarantee delivery by a specific time
• We recommend placing orders at least 2 hours in advance
• Menu items and prices are subject to change without notice
Payment Terms
• Payment methods accepted will be communicated at the time of order
• Full payment is required before delivery unless otherwise agreed
• Prices are in USD and include applicable taxes unless stated otherwise
• We reserve the right to change prices at any time
Delivery
• Delivery times are estimates and not guaranteed
• Delivery is available only within our specified service area
• Delivery fees may apply and will be communicated when placing an order
• You must provide accurate delivery information
• Failed deliveries due to incorrect information may not be refunded
Cancellations and Refunds
• Order cancellations may be accepted if made before food preparation begins
• Refunds are at our sole discretion
• We reserve the right to refuse refunds for food that has been consumed or delivered successfully
• Issues with orders should be reported within 2 hours of delivery
Intellectual Property
All content on our website, including recipes, photos, text, logos, and designs, is the property of AU Ventures LLC and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
Indemnification
You agree to indemnify, defend, and hold harmless AU Ventures LLC, Urmi, Cafe Kolkata, and their respective officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Any health issues or injuries resulting from consuming our food
Disclaimer of Warranties
OUR SERVICES AND FOOD PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Quality, accuracy, or availability of products
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state where AU Ventures LLC operates, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
Contact Information
For questions about these Terms, please contact:
AU Ventures LLC - Cafe Kolkata
Email: hello@cafekolkata.com
Phone: +1 (555) 123-4567
Last updated: November 17, 2025
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.